CUSTOMER SERVICE TECHNICIAN (M / F)

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Forsee Power is recruiting

A traveling customer service technician

You are :

Eager to get involved in the strategic projects of an
innovative company.
Interested in the challenges of the energy transition.
Motivated by the development of multidisciplinary skills, associated with a systemic approach.
So join us by applying for this offer of a mobile service technician!

Itinerant service technician at Forsee Power means ensuring technical operations in order to guarantee the reliability and quality of our products for our customers.

After an integration period, you will be entrusted with the following missions:

Ensure the diagnosis and repair the customer’s equipment, in connection with the installed electric batteries. The products installed relate to the following activity sectors: bus, rail, marine, scooter, electric bicycle, construction machinery.
Provide diagnosis and support for the repair of electric batteries to our customers.
Complete all the reports and administrative documents necessary for the interventions (intervention sheets, timesheets, etc.).
Respect the safety rules and regulations during interventions.
Perform diagnostics and repairs in the field if necessary.
Provide repair on returned products.
Manage the technical hotline and provide solutions for improving the activity.
Regular trips to France and Europe are to be expected.

We are looking above all for motivated candidates, wishing to register with us over the long term, having a culture of operational excellence and a collaborative spirit, mastering the following skills:

Good knowledge of electrical systems (low and high voltage systems) and experience in the installation of industrial electrical systems.
Ability to perform required repairs using special tools and equipment by applying defined procedures.
Knowledge of mechanical, electrical and thermal systems used in industrial electric batteries.
Ability to use standard computer applications and Internet functions, as well as the CAN (Communication) system.
Customer relationship skills.
The ability to work in a team.
Ability to adjust schedules and be reactive.
Computer skills (word processing, spreadsheets, databases).
You are autonomous, creative, rigorous, with very good analytical skills.
You are pro-active and results-oriented.
You are proficient in Microsoft and have a professional level in English.
You hold a Bac + 2 (BTS / DUT Electrotechnique, MI, MAI or Maintenance Trades, in particular electrical equipment, or Industrial or Energy Control, Environment, electrical engineering option.
You have a minimum of 4 years of experience in an industrial environment, ideally with an automotive supplier.

Contact

job@forseepower.com
www.forseepower.com/career
www.forseepower.com

FIND OUT MORE ABOUT FORSEE POWER, LEADER IN INTELLIGENT BATTERY SYSTEMS

Forsee Power is a French industrial group specializing in intelligent battery systems for the electric transport (bus, truck, train, marine), portable and mobile equipment (scooter, medical equipment, robotics) and stationary energy storage markets. Present in Europe, Asia and North America, the Group designs, assembles and supplies the installation, commissioning and maintenance, on site or remotely, of its energy management systems from the cells most robust on the market.

Driven by a keen sense of innovation, customer satisfaction and operational excellence, our teams strive to develop solutions for each application guaranteeing security, reliability, durability and performance for a sustainable energy transition.

A NEW INDUSTRIAL SITE

Located in the Greater Poitiers area, the new Forsee Power industrial site will allow the Group to start mass production of its Smart Transport systems and produce 2,500 bus batteries, or equivalent, per year. It will employ 300 people in 2021. With this site, Forsee Power is giving itself the means to support the energy transition of European public transport.